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Longs Car Care Center

We don’t say we do quality work… our customers say it, and AAA agrees with them!


 

For the past 23 years, Long’s Car Care Center has been the ONLY AAA approved auto repair shop in Woodinville. We make a promise of guaranteed service to every customer who pulls into our garage.

It’s simple; we’re a family owned business, and we maintain and repair your vehicle as if our own family members were driving it home.

Make the better choice for your vehicle needs!

Long’s Car Care Center offers full service automotive maintenance and repair for your car, truck, or classic vehicle using quality original equipment or equivalent parts and products. Yet it’s our people that really make the difference. All of our technicians are ASE certified.

We take the time to educate our customers on the best maintenance procedures resulting in fewer breakdowns or unexpected repairs. We maintain detailed records of your vehicle’s maintenance history and call you when it’s time for your next scheduled service. When your vehicle experiences a problem we strive to ensure you understand the problem, options for repairs and all associated costs. Plus, we warranty all of our work and parts with the 24 month/24,000 mile warranty!

We back up that promise with our Five-Star Service Philosophy:

  • Fix it Right
  • Deliver on Time
  • Give Accurate Quotes
  • Educate & Inform Customers
  • Guarantee Workmanship

It’s good to be trusted.

For routine maintenance or when something goes wrong, you deserve quality care for your vehicle. At Long’s Car Care Center we really do provide service worth repeating, but don’t take our word for it, check out what our customers have to say.Good to be Trusted

As a locally owned and operated business with a reputation we’ve worked hard to earn in our community, we aim to continually build trust with our customers by treating each and every person who visits our shop fairly and operate our business with integrity.  It is through these actions that our customers choose to keep returning, as well as send their friends and family to Long’s Car Care Center.


Recent Blog Posts

How much does a New Headlight Cost?

My headlight is out, how much does a new headlight cost?  I just got a phone call asking this very question today.  It used to be that on almost all vehicles we would just charge for the bulb,which was a couple of dollars and not have to charge any labor at all, because it would take us just a couple of minutes.  Not so much anymore.  I had one vehicle that was over an hour to just change 1 bulb!!!  It appears that some engineers don’t think ahead about how hard it is to do the simplest job when they stack a bunch of stuff behind it.  Also bulbs can be expensive.  I had a customer pull into the shop a couple of years ago with her headlight out.  I called the dealer, and they want $500.00 for 1 bulb.  Thankfully I was able to get it aftermarket for $100.00.  The customer was still shocked at the price, but happy I could save her $400.00.  It’s just not like it used to be, so many variables, and different types of bulbs.  The best thing to do if you have a headlight out is to swing into the shop and let us take a look, that way we will be able to give an accurate price.

How much does it cost to replace a muffler?

I just had a customer call and ask, How much does it cost to replace a muffler?  He was complaining about excessive exhaust noise and he was guessing it was his muffler.  I explained to him that we needed to inspect his exhaust system to find out what was going on.  It could be his muffler, tailpipe, or even his catalytic converter.  Giving him a quote without knowing what exactly the problem was, would not be a good idea.  If you think you are having an issue with your exhaust, please give us a call, we will get you in as soon as possible, and inspect your vehicle, so that we can give you an accurate quote.

How much does an alignment cost?

How much does an alignment cost?  Great question, that we get asked almost daily.  Once again, it depends on the year, make and model of your vehicle.  Sometimes an alignment is just a two wheel adjustment, sometimes it needs a 4 wheel adjustment.  Some vehicles just take longer than others.  The good news here at Long’s is that we just purchase a new alignment machine, which is going to make it easier for our technicians, which means they will be done quicker, and be more economical for our customers.  If you are noticing a weird wear pattern on your tires, or you have hit a curb, your steering wheel is of center, or your vehicle is pulling to one side…bring your vehicle in and we will get aligned for you!

 

How much does it cost to replace my serpentine belt?

How much does it cost to replace my serpentine belt?  Well that depends on why it needs to be replaced.  Is it just old and worn out?  Is is make a squealing noise?  Is it broken?  If it is just old and worn out, we should probably replace the belt, along with tensioner and pulley as they wear out like the belt does.  If it is squealing, why?  Does it need to be tightened up, or replaced?  If it is broken, why did it break, did something seize up, or was it just old?  We need to take into consideration all of these variables, plus the cost of any of these scenarios is going to vary depending on the year, make and model of your vehicle.  If you are having any of these issues, give us a call and we will help you figure out the next best course of action.

 

How much does it cost to replace my timing belt?

How much does it cost to replace my timing belt?  This is going to depend on the year, make and model of your vehicle.  You can give us a call at 425-481-1739, and we will be able to look up your vehicle and give you a quote.  It is important to do have it replace at the mileage that the manufacturer recommends, especially if you have an interference engine.  When we give you the quote, in most cases, we are also going to include replacing the Water Pump.  Why?  Because in most cases the water pump is very close to the timing belt, and this will save you money in labor.  If you replace the timing belt, and it’s a four job, and in 6 months your water pump goes out, it’s going to be another 4 hours in labor, so we would like to save you that money!!

 

How often should I change my Power Steering Fluid?

How often should I change my Power Steering fluid?  This is a great question.  Here at Long’s Car Care Center, we recommend replacing your Power Steering Fluid every 30 thousand miles, as preventative maintenance for your vehicle.  You don’t want to wait until it is really dirty, because at that point it could be causing issues with your Power Steering Pump.  Replacing the pump is quite a bit more expensive than replacing the fluid.  We want to help you keep your vehicle well maintained so that you get as many years out of it as you want.

Why is my air conditioner blowing warm air?

Every summer this happens, the weather get warm and people turn on their A/C and it blows warm air.  We get phone calls almost daily in the summer asking why is my air conditioner blowing warm air?  There are a couple of things that may be happening.  1.  Most manufacturers recommend servicing your A/C system every 5 years.  Why? Because it is a closed pressurized system, and over time condensation can build up, which will not allow it to blow cold air.  So if you haven’t had it serviced, this is probably the issue.  Servicing is easy..we remove the refrigerant that is in your system, clean it and dry it out, refill with your refrigerant, and away you go, with nice cool air.  2.  You could have a leak..basically we do the same this as we do when we service it, but we pressurize it and check for leaks.  When we locate the leak, we call you with an estimate for the repair.  Once we get your approval, we do the repair, fill your system, and you are good to go, to enjoy a nice warm summer day, with nice cool air inside your vehicle!!  Do yourself a favor, don’t wait till it’s really hot out to see if your A/C is working properly…when it gets really hot we get really busy with A/C repair…you don’t want to have to wait days…check it out now..

 

What should I do when my check engine light comes on?

What should I do when my check engine light comes on?  If your check engine light comes on, and your car is running fine, check all of your fluids to make sure they are full, then give us a call, so that we can get you in sometime within a week or so.  If your check engine light comes on and your vehicle is running rough, having a hard time going up hills, is sputtering, etc, give us a call so that we can get you in as soon as possible.  You don’t want to continue to drive it for a long period of time, as in doing so you could cause more damage.  If your check engine light comes on and it is blinking, pull over and turn your vehicle off.  Call AAA or a tow truck and get it towed in.  Do not continue to drive with a blinking Check Engine Light!!  Your check engine light coming on can be as simple as a loose gas cap, or if it is blinking, it can me major engine/transmission issues.  Never ignore it, but understand the different levels of concern.

 

How much does an oil change cost?

How much does an oil change cost?  We get multiple phone calls asking this very question on a weekly basis.  The answer is, we don’t have a set price for oil changes due to the fact that some people use full synthetic, a synthetic blend, or regular oil. The amount of oil differs from vehicle to vehicle also.   Oil filters can vary in price depending on the year, make and model of your vehicle.  There are quite a few variables, as you can see.  If you are curious about the cost for your vehicle, just give us a call 425-481-1739, and we will be happy to look it up and give you a quote.

What happens when you fail the Washington State Emissions Test?

Ever wonder what happens when you fail the Washington State Emissions Test?  Once you fail you need to make an appointment at a State Certified Emissions Repair Facility, Long’s is certified and has been for 30 years.  You need to bring your paperwork with you to your appointment so that we can sign off on it.  At this point we will diagnose the issues and then let you know what we need to do to correct the issues.  Sometimes these are simple repairs, maybe a sensor is worn out, not an expensive repair.  Sometimes the repairs are costly, and might not fit into your budget at the moment.  If that is the case we work with you so that you can get a waiver from the state and still get your tabs.  To receive a waiver you have to spend $150.00 in diagnostics and/or minor repairs.  Once that is done you take your vehicle and your paperwork back to the testing facility to receive your waiver.  If you choose to do the repair, once we have completed our work, you do the same thing, back to the testing facility, they run the test again, you pass, and off you go to get your tabs.  So if you fail, just give us a call and we will get you in and resolve this issue for you, one way or another.