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Longs Car Care Center

We don’t say we do quality work… our customers say it, and AAA agrees with them!


 

For the past 23 years, Long’s Car Care Center has been the ONLY AAA approved auto repair shop in Woodinville. We make a promise of guaranteed service to every customer who pulls into our garage.

It’s simple; we’re a family owned business, and we maintain and repair your vehicle as if our own family members were driving it home.

Make the better choice for your vehicle needs!

Long’s Car Care Center offers full service automotive maintenance and repair for your car, truck, or classic vehicle using quality original equipment or equivalent parts and products. Yet it’s our people that really make the difference. All of our technicians are ASE certified.

We take the time to educate our customers on the best maintenance procedures resulting in fewer breakdowns or unexpected repairs. We maintain detailed records of your vehicle’s maintenance history and call you when it’s time for your next scheduled service. When your vehicle experiences a problem we strive to ensure you understand the problem, options for repairs and all associated costs. Plus, we warranty all of our work and parts with the 24 month/24,000 mile warranty!

We back up that promise with our Five-Star Service Philosophy:

  • Fix it Right
  • Deliver on Time
  • Give Accurate Quotes
  • Educate & Inform Customers
  • Guarantee Workmanship

It’s good to be trusted.

For routine maintenance or when something goes wrong, you deserve quality care for your vehicle. At Long’s Car Care Center we really do provide service worth repeating, but don’t take our word for it, check out what our customers have to say.Good to be Trusted

As a locally owned and operated business with a reputation we’ve worked hard to earn in our community, we aim to continually build trust with our customers by treating each and every person who visits our shop fairly and operate our business with integrity.  It is through these actions that our customers choose to keep returning, as well as send their friends and family to Long’s Car Care Center.


Recent Blog Posts

Brake Inspection

When was the last time you had your brakes inspected?  Here at Long’s we inspect your brakes every time your vehicle is in the shop, whether it’s for an oil change, maintenance or a repair.  Your brakes are one of the most important safety components on your vehicle, and we want to make sure they are in good working order.  If you have never been to our shop and are concerned about your brakes…no problem, just make an appointment and we will be happy to perform a free brake inspection.  This inspection gives us the ability to give you an accurate quote as to how much any repair that you may need will be.  Without an inspection, any quote is just a guess, as there are many components to the brakes, and the only way to know what you really need is to look at the whole system.   So give us a call, the inspection only takes about 20 minutes, and then you will know, and have peace of mind.

 

badbrakes Long's car car center 98072

 

 

Exhaust Leaks

When was the last time you had your vehicle checked for exhaust leaks?  This is really important to have done, especially in the winter time, when we drive with our windows rolled up all of the time.  These leaks can start out being very minor, and hard for you to detect.  Our trained technicians are very good at detecting even the smallest of leaks.  So if you haven’t had your exhaust checked in the last year, call us for an appointment and we’ll make sure that everything is safe and sound for you and your family.

 

exhaustleaks Longs Car Care Center 98072

Warranty

Customers that have purchased new cars always ask if they have to use the dealer for repairs and maintenance to keep my warranty in effect?

The answer is NO!  An independent mechanic or a retail shop can do routine maintenance and repairs on your vehicle. In fact, the Magnuson-Moss Warranty Act, which is enforced by the FTC, makes it illegal for manufacturers or dealers to claim that your warranty is void or to deny coverage under your warranty simply because someone other than the dealer did the work. But you must keep receipts and records that all services have been done and in the time required.  At Long’s we keep all of your records, so if you ever misplace something we will have it for you.

The other plus to this is that independent shops are usually less expensive than the dealer.

When it’s time to get that service done to keep your warranty intact give us a call!!!

mossmagnusonact Long's Car Care Center 98072

Heater

When you turn your heater on does it blow out warm air?  Or does it just make a funny sound, and no air comes out or warm air only come out one side?   This could happen for a couple of reasons.  It could be that your blower motor is not working,  your blend air doors are stuck in one position or maybe a varmint has taken up residency in you blower motor.    Depending on where these items are located this can be an easy or a rather difficult repair.  If you are having heater issues, which is no fun in the winter, give us a call and we will be happy to diagnose the issue, and have your vehicle keeping you warm in no time.

 

pluggedblowermotor Longs car care center 98072

Fleet Service

We offer outstanding Fleet Service to our commercial accounts.  We understand how important it is to keep your vehicles running and your employees working, so that your company can be profitable.  Nothing is worse that having a important job get delayed because your truck broke down on the side of the road.  We keep all of you maintenance and repair records up to date.  We make sure that you understand what needs to be done and when, so that you can plan for it.  Twice a year we review and give you an update of what has been done and what is coming up.  So if you have a fleet of vehicles that you want to be in tip top shape all of the time…give us a call!!

fleetvehicles Long's Car Care Center 98072

Road Trip

Are you planning a short road trip for the long weekend coming up?  If so, we would be happy to do a free courtesy inspection before you leave.  We will check all of your fluids, brakes, belts, hoses, exhaust and tires.  Takes us about 20 minutes while you wait.  If there is anything that needs attention, we will give you a quote and a time frame, so that you know exactly what is going on, how much and how long it will take.  It’s always nice to know that everything is in good shape before heading out on your road trip, no matter how long or short.  Breaking down is just no fun at all.

road trip Long's car care center 98072

Coolant

When was the last time you had your Coolant flushed and your cooling system serviced and checked?  It’s important to keep the coolant clean in your system.  It can get dirty and even get thick if left to long, this can hinder your cooling system from doing it job.  It can also damage parts of the cooling system like the radiator, and hoses.  If you can’t remember the last time this was serviced, we will check it for you and let you know if it needs to be flushed or not.  We want to help you with maintenance that will prevent you with costly repairs.

.dirtycoolant Long's car care center 98072

Battery

This might seem like a silly question, but do you know where your Battery is located?  Most people assume it is under the hood…but not always.  In some cars it is under the back seat, odd location and not real easy to get to.  Others are in the trunk.  If you don’t know where your Battery is, look in your owner’s manual, or swing by and we will show you.  It’s important to know the location, in case you ever need to jump it, you will know how to access it.

 

battery in back seat Long's Car Care Center 98072

Classic Cars

We Love Classic Cars, and it’s Classic Car Friday!!  If you know anyone that is looking to restore the mechanical portion of their Classic Car, we would love to help in their project.  We have a special rack and space in our shop that is reserved for Classics.  Randy Long, our owner LOVES to help our customers with their projects.  Randy has been working on cars since the 70’s, and is an expert in this field.  We also work hand in hand with a body shop that specializes in restorations.  Please give us a call with any questions

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