Author Archive | Michelle Long

Why isn’t the heater in my car working?

Is the heater in your car not working?  It’s getting cold outside and you are going to want to stay warm.   Is there cold or cool air coming out of your vents in your car?  There are a number of parts that could cause this issue,  abad water pump, thermostat, faulty radiator along with vent control motors.  If you are shivering in your vehicle, give us a call at 425-481-1739, and we will get your vehicle in as soon as possible so that we can diagnose the issue, repair it, and get you back on the road in your cozy warm car.

Jeep Mechanic in Woodinville

Have you ever wondered where to take your Jeep for service in Woodinville?  You search is over!  Here at Long’s we work on Jeeps just about every day.  In fact in the last 2 weeks we have welcomed 22 new customers and 8 of them have Jeeps.  We will treat your vehicle right.  Every Time we see your Jeep, we will do a detailed inspection, and if there are any issues, we will send you the report along with pictures to document everything.  We keep complete records for you, and send our reminders so that you will never get behind in any maintenance items.  So, come on in and meet us, we will give you a tour of our shop, and explain our maintenance program.  We also offer a Lifetime Oil Change package…wouldn’t it be nice to never have to pay for an oil change again??  We look forward to meeting you!

What does it mean when my Check Engine Light is on?

Ever wonder what it means when your check engine light comes on?  Well, it could be a small issue or it could be something more serious. Is it accompanied by a constant, rattle or other unusual noise? Is there any smoke? Have you noticed a decline in gas mileage? Problems starting or loss of power? Any of these symptoms coupled with the Check Engine Light being on can indicate a serious issue that you should get checked out immediately.   If you are experiencing any of these issues please give us a call so we can get you into the shop before the issue gets worse.  425-481-1739.  We will get the issue diagnosed and repaired and have you on your way as soon as possible.

When is the best to Winterize my vehicle?

Do you ever wonder when it is the best time to winterize your vehicles?  The answer is before it gets cold….so right now would be a good time.
Winter is almost here, and you should make sure all preparations are completed for your vehicle so that they can get through the winter without any issues. Check that all coolant levels are between the maximum and minimum markings. You should also be sure to have sufficient anti-freeze. Anti-freeze is just that… It helps make sure your vehicle’s engine will not freeze.  We check this for you every time your vehicle is in the shop, but things can happen, a leaky hose or water pump.  If you’re concerned, or not sure how to check your levels, just give us a call and we will be happy to get you into the shop, and make sure your vehicles are in good shape for winter.

 

When should I drive with my lights on?

I had a young driver ask me when she should drive with her lights on.  I told her all the time especially this time of year.  It is getting darker earlier, and with the rain and wind it makes it hard to see.  I was driving to work the other morning, it was dark and raining, and a newer car came up behind me with no lights on.  There was no way for me to get is attention, and it bothered me because most new cars will turn on their lights automatically in the dark.  So to be safe and be seen, check your lights.  Have someone walk around you vehicle and make sure all of your lights are working.  Low Beams, High Beams, Brake lights, Turn signals, etc.  Most of these bulbs are easy to replace, but sometimes they are difficult.  If you run into a situation that is difficult, please give us a call and we will get you right in and get those bulbs replaced.  Sometime is can be an electrical issue, so if you change the bulbs and it’s still not working, we can repair that for you also.  We want you to be safe and seen, we are here to help.

 

How often should I check my oil?

You ever wonder how often you should check the level of your oil?  This is a great question, because the level of your oil is very important to the health of your vehicles engine.  If your car is relatively new, and you are not seeing any drops of oil in your driveway, and when you have your oil changed it isn’t low…maybe every couple of months, just to be on the safe side.  If your vehicle is older, you are seeing oil spots, and it is low when you take it in to get the oil change, we would advise you checking it every time you get fuel.  You don’t want to run your engine out of oil, as this could create catastrophic damage to your engine.  If you are noticing oil leaks, bring it in and let us check and see where the leaks are coming from, and let’s get those nasty leaks repaired.  If this is a vehicle you plan on keeping for a while, repairing the leaks will keep the vehicle in good running condition, and you won’t have to worry about adding oil all the time.  We will be happy to show how to check your oil if you don’t know how.

Unique Christmas Gift.

Are you looking for a unique Christmas gift, for that hard to buy for person in your life.  We have just what you are looking for…Life Time Oil Changes.  Drop on into the shop, we will need to know the year make and model of the special person vehicle, we can then give you the cost of this amazing gift.  For the rest of this special person’s life they will only pay a $5.00 fee (to cover disposal costs) for every oil change for the rest of THEIR life.  If this person purchases a different vehicle, they only have to pay the difference in the package is there is one.  For example, let’s say the vehicle they drive now take 4 quarts of oil, and a regular filter, and they decide to buy a vehicle that requires full synthetic oil, and a special filter, we would figure out the difference in the packages, and they would just pay that.  This package also include free reminders!  So if you know someone that is really busy, and has a lot on their plate, and might upon occasion forget to change the oil in their vehicle this would be the perfect gift for them.

When is it time to change my Brake Pads?

Do you know when it is time to replace your brake pads? Every time your vehicle gets pulled in our shop, we check your brakes so that we can let you know the thickness of your brake pads. When your brake pads reach 3mm (which is about the thickness of 3 dimes), it is time to get them replaced.   There really is no set “time table” for this, as everyone has different driving habits.  People that drive in town with a lot of stop and go traffic are going to wear their brakes out sooner than someone that commutes on the freeway.  This is why we inspect them each and every time your vehicle is in.  This way we can watch the wear, and give you a heads up when the replacement is getting close.  We want to keep you safe and informed.

What is your parts and labor warranty?

Customers often ask us what our warranty is on our parts and labor.  We are very proud to say that we offer a 36month/36kmile nationwide warranty on all of our repairs and maintenance.  So, let’s say you’re on a road trip in California, and a belt breaks that we replaced, you just call the 1-800 number on your invoice, and they will set you up with a tow to a shop that will repair it for you, free of charge.  We strive to do what we can to give our customers peace of mind.  We also understand that the darndest things can happen when you least expect them too, and we want you to be covered.

 

How much does it cost to replace a water pump?

Ever wonder how much it costs to replace your water pump?  Give us a call for an appointment and we will make sure that your water pump needs to be replaced.  Most of the time we recommend replacing this at the same time as your timing belt, since you will save on labor fees.  If your water pump is leaking, you will want to replace it.  We will need the year, make and model of your vehicle, to be able to give you an accurate estimate.  We can do the estimate at the same time as we are diagnosing your vehicle, if you need to schedule the repair for a different day, we can take of that for you also.