Did you know that we do Free Vehicle Inspections? We do a free vehicle health assessment everytime your vehicle is at our shop. We want to make sure that your fluids, belts, hoses, brakes, suspension, and exhaust system are in tip top shape. These inspections are then emailed to you so that you can see what we have found. We take pictures of any issues we may find, plus on the report there are links to videos, so that you can learn more about how your vehicle functions. After we send it to you, we give you a call, to answer any questions, and to also provide estimates for any needed work. If you would like a FREE Vehicle Health Assessment, just give us a call, and we will set up an appointment for you!
Author Archive | Michelle Long
How much does a tune-up cost? That is one of the hardest questions to answer, and we get asked this several times a week. Vehicles have changed so much in recent years, all of the computers, sensors, injectors, spark plugs, wires, and other variables, that can affect the runnibility of your car, there is no way for us to give you an accurate cost until we can inspect your vehicle. If you have a check engine light on, we will need time to diagnose that, and then go from there. If your vehicle is running rough, with no check engine light on, we will need to inspect your plugs, wires, and fluids to see what the issue is. If you are having runnability issues, please give us a call at 425-481-1739, and we will get you in as soon as possible.
Why is my battery light on?” This is a question that we hear from our customers at least once a week. When your battery light comes on, it means there is a problem with your charging system. This could be a failed alternator, a broken alternator belt, a bad battery connection, or a bad battery. We won’t know what the problem is until we have a chance to diagnose the problem. Your vehicle is safe to drive with the battery light on, but you will want to get in to a shop as soon as possible, because your battery will die soon. If your battery light is on, give us a call so that we can get your vehicle in, and diagnose your charging system. We don’t want you to get stranded because your vehicle won’t start, we want you to drive with peace of mind.
Does your car have a lot of bounce and feel unstable when you drive? Does it take you longer to stop than it used to? Would you like to have better control and handling? Would you like your tires to last longer? If you answered yes to any of these questions then it may be time to get your shocks and struts checked. We recommend replacing them every 75,000 miles. It is amazing the difference in your vehicle’s handling when you put new shocks and struts on. I know this from my own experience, I couldn’t believe the difference, it was like driving a new car. Shocks and struts wear out slowly over time, so you really don’t notice anything until they are really bad. Give us a call or book online, and we will get your vehicle and get it checked out.
Well, Spring Break is right around the corner. Are you going on a road trip for your vacation? If so, make sure your vehicle is road trip ready. Call us for an appointment for your FREE ROAD TRIP INSPECTION!! We will check your battery, fluids wipers, lights, HVAC system, brakes, belts, hoses, your suspension and tires (including your spare). We want you to have peace of mind during your vacation. Nothing is worse than being in the middle of nowhere and having car problems. We will send you the results of our digital inspection, which will include pictures and videos, so that you can see what we are seeing! We look forward to helping you get ready for your road trip!! See you soon!
We are often asked, “What happens if I don’t replace my loose ball joint?” Well, your ball joints are a very important piece of your suspension. It is a ball and socket type of joint that allows circular movement but no vertical or side to side movement. If your ball joints breaks your car will be dead in its tracks, and it will usually ruin the brake hose, axle shaft, tire and the wheel it may even damage the fender. We inspect your ball joints and suspension every time your car is in for service. Signs of a loose ball joint are; abnormal and premature tire wear, a pull in one direction or the other and an unstable feeling while driving at higher speeds. Other signs of a loose or worn ball joint are a clunking noise while hitting bumps, a tire that is sitting at a funny angle compared to the other tires. Also bear in mind there may be no signs or symptoms at all. That’s why having them inspected with your routine maintenance is very important. Also be aware that in order to inspect your ball joints properly, your vehicle has to be off the ground. At Long’s we thoroughly inspect your vehicle while it is on the hoist so that we can test all of your vehicles components, to make sure everything is in tip top shape. We also do digital inspections with photos, and videos, so that when we email them to you, you can see for yourself what the issues are. So if you are experiencing any of the above symptoms, please give us a call, so that we can get you in and figure out what the issue is, we want you and your family to have peace of mind that your vehicle is in good, safe driving condition.
Do you ever wonder when it’s time to replace your brakes? Are your brakes grinding or squealing? Is there a pulsation while braking? Well, nothing lasts forever, including the brakes on your car. Worn out brakes can be a safety hazard to you and your loved ones. If you suspect that your brakes are getting worn, please give us a call 425-481-1739, and we will get you in for a FREE brake inspection, that way we can see exactly what is going on, and give you an accurate price for any brake work you may need. So, please if you think there may be an issue with your brakes don’t hesitate to call us.
It’s that time of year when rodents like to find warm places, so we get asked “How do you keep mice and other rodents out of your vehicle? ” Rodents of all sizes can cause a lot of damage once they get inside your engine compartment, or even worse in side your vehicle. They chew on wires, make nests, and can just make a stinky mess. If you have a vehicle that you are not using often, and can store with the hood up, that is best, as the rodents are looking for a dark/warm place to nest. If that is not possible, do not store pet food in close range, try to seal all of the entrances, put Pine Sol, peppermint oil, or other “smelling” substance in the vehicle, what smells good to us, does not smell good to rodents. Put traps in the vehicle. Open the hood every few days, to check things out. If you find that you do have a rodent issue, give us a call for an appointment, will be happy to help you repair whatever they have damaged.
Are you looking for a Last Minute Christmas Gift? Do you have someone to buy for, and just can’t come up with any great ideas? How about buying this special person Lifetime Oil Changes? This program is our Lifetime Maintenance Package, and the thing that is amazing about it, is that it follows the owner, and not the vehicle. So it truly is Lifetime Oil Changes…there is a $5.00 fee with each oil change to cover disposal costs, but that is the only charge the owner has for the rest of his/her life. Let’s say for example the person has a vehicle that take regular oil, and they decided to buy a new car that take synthetic, they would just have to pay the difference in the two plans. That’s it! This is a great gift for young drivers, or people that are very busy, and forget about getting their oil change, as part of this program we remind them, by text or call, that their oil change is due. This helps keep their vehicles maintained and in tip top shape. We also do a free vehicle health assessment every time we see the vehicle, to make sure there are no leaks, or safety issues. Our goal is to keep all the vehicles we see running for as long as their owners would like. If this sounds like a great gift to you, stop on by this week we are here from 7:30am til 5:00pm. We will need to know the year, make and model of the vehicle…that’s it. You’re in and out with a fantastic gift in less than 10 minutes! Hope to see you soon! Merry Christmas!!
Did you fail your emissions test, and want to go to a state certified repair facility in Woodinville? Give us a call, we have been state certified for over 20 years. If your testing time is getting close, remember you always want to take the test first, then if you fail come in for the diagnostics and repairs. This way if you decide you want to get a waiver you can. The state requires that you spend $150.00 on either the diagnostics or the repairs. This allows you to not “have” to do expensive repairs that may not be in your budget right now. If you fail, bring your vehicle, along with any paperwork they gave you to Long’s Car Care Center. We will get you back on the road in no time.