What is that clunking noise coming from the front of my car?

What is that clunking noise coming from the front of my car? Why do I have problems when turning? Why is my car setting unevenly?   A broken coil spring can cause all these issues. Your coil spring and your shock or strut work in connection with each other to keep your vehicle stable. A broken coil spring will compromise the ride of the vehicle, the height the vehicle sits at, the way the vehicle handles turns or cornering, and the overall comfort of the ride. A broken coil spring can be a safety issue. If taking corners too fast, the vehicle may not react in the same way the driver is used to plus if the broken spring comes in contact with the tire it can cause the tire to blow out. If you are having any concerns about your suspension, call us today to schedule an appointment for a complete inspection so that we can assess the health of your vehicle.  We want your vehicle to be as safe as possible, so that you can have some peace of mind.

 

When is it too hot to leave my dog in the car?

The weather is getting warm, and you don’t want to be leaving your pet or your child in your car.  Once the temperature starts hitting the 70’s it can be dangerous, and even deadly to leave any creature or human in your vehicle.  It’s hard to imagine how quickly it can heat up inside your vehicle, with the windows up and no breeze.  It can happen very fast, and sometime those quick stops, can become longer that you intended, and can turn into a tragedy.  So during this time of the year, leave your precious pets at home, and bring you children into the store with you.

Why is my air conditioner blowing warm air?

When it starts to get warm, we get asked almost every day “Why is my air conditioner blowing warm air?”  There are numerous reason why this could be happening.  The simplest solution is that your A/C system just needs to be serviced.  Most systems need to be serviced every 5 years.  What happens is, overtime, condensation builds up inside the system, which causes it to blow warm air instead of cold.  When we service the system, we pull all of the refrigerant out and store it, we then pressurize the system to make sure there are no leaks, dry the system, and put your refrigerant back in.  Now you will get plenty of cold air.  Sometime when we do this we find that there are leaks, and the refrigerant is gone, hence the warm air.  If this happens, we need to repair the leak, refill, and you are good to go.  Sometimes it’s a part in the system that has failed, usually the compressor, or the condenser, if that is the case,  we replace that part, and you are on your way.  If your air conditioner is blowing warm air, give us a call, we will set up an appointment for you, and get your A/C blowing nice cool air!

 

Where can I get my vehicle inspected for free?

Did you know that we do Free Vehicle Inspections?  We do a free vehicle health assessment everytime your vehicle is at our shop.  We want to make sure that your fluids, belts, hoses, brakes, suspension, and exhaust system are in tip top shape.  These inspections are then emailed to you so that you can see what we have found.  We take pictures of any issues we may find, plus on the report there are links to videos, so that you can learn more about how your vehicle functions.  After we send it to you, we give you a call, to answer any questions, and to also provide estimates for any needed work.  If you would like a FREE Vehicle Health Assessment, just give us a call, and we will set up an appointment for you!

How much does a Tune-Up Cost?

How much does a tune-up cost?  That is one of the hardest questions to answer, and we get asked this several times a week.  Vehicles have changed so much in recent years, all of the computers, sensors, injectors, spark plugs, wires, and other variables, that can affect the runnibility of your car, there is no way for us to give you an accurate cost until we can inspect your vehicle.  If you have a check engine light on, we will need time to diagnose that, and then go from there.  If your vehicle is running rough, with no check engine light on, we will need to inspect your plugs, wires, and fluids to see what the issue is.  If you are having runnability issues, please give us a call at 425-481-1739, and we will get you in as soon as possible.

 

Why is my battery light on?

Why is my battery light on?” This is a question that we hear from our customers at least once a week. When your battery light comes on, it means there is a problem with your  charging system.   This could be a failed alternator, a broken alternator belt, a bad battery connection, or a bad battery. We won’t know what the problem is until we have a chance to diagnose the problem.  Your vehicle is safe to drive with the battery light on, but you will want to get in to a shop as soon as possible, because  your battery will die soon.   If your battery light is on, give us a call so that we can get your vehicle in, and diagnose your charging system.  We don’t want you to get stranded because your vehicle won’t start, we want you to drive with peace of mind.

 

Why is my car so bouncy?

Does your car have a lot of bounce and feel unstable when you drive?  Does it take you longer to stop than it used to?  Would you like to have better control and handling? Would you like your tires to last longer? If you answered yes to any of these questions then it may be time to get your shocks and struts checked.  We recommend replacing them every 75,000 miles.  It is amazing the difference in your vehicle’s handling when you put new shocks and struts on.  I know this from my own experience, I couldn’t believe the difference, it was like driving a new car.  Shocks and struts wear out slowly over time, so you really don’t notice anything until they are really bad.  Give us a call or book online, and we will get your vehicle and get it checked out.

When is Spring Break?

Well, Spring Break is right around the corner.  Are you going on a road trip for your vacation?  If so, make sure your vehicle is road trip ready.   Call us for an appointment for your FREE ROAD TRIP INSPECTION!!  We will check your battery, fluids wipers, lights, HVAC system, brakes, belts, hoses, your suspension and tires (including your spare).   We want you to have peace of mind during your vacation.  Nothing is worse than being in the middle of nowhere and having car problems.  We will send you the results of our digital inspection, which will include pictures and videos, so that you can see what we are seeing!  We look forward to helping you get ready for your road trip!!  See you soon!

 

Why do I need to replace my loose ball joint?

We are often asked, “What happens if I don’t replace my loose ball joint?”  Well,  your ball joints are a very important piece of your suspension. It is a ball and socket type of joint that allows circular movement but no vertical or side to side movement. If your ball joints breaks your car will be dead in its tracks, and it will usually ruin the brake hose, axle shaft, tire and the wheel it may even damage the fender. We inspect your ball joints and suspension every time your car is in for service. Signs of a loose ball joint are; abnormal and premature tire wear, a pull in one direction or the other and an unstable feeling while driving at higher speeds. Other signs of a loose or worn ball joint are a clunking noise while hitting bumps, a tire that is sitting at a funny angle compared to the other tires.  Also bear in mind there may be no signs or symptoms at all. That’s why having them inspected with your routine maintenance is very important. Also be aware that in order to inspect your ball joints properly, your vehicle has to be off the ground.  At Long’s we thoroughly inspect your vehicle while it is on the hoist so that we can test all of your vehicles components, to make sure everything is in tip top shape.  We also do digital inspections with photos, and videos, so that when we email them to you, you can see for yourself what the issues are.  So if you are experiencing any of the above symptoms, please give us a call, so that we can get you in and figure out what the issue is, we want you and your family to have peace of mind that your vehicle is in good, safe driving condition.

Is it time to replace my brakes?

Do you ever wonder when it’s time to replace your brakes?  Are your brakes grinding or squealing? Is there a pulsation while braking?  Well, nothing lasts forever, including the brakes on your car. Worn out brakes can be a safety hazard to you and your loved ones. If you suspect that your brakes are getting worn, please give us a call 425-481-1739, and we will get you in for a FREE brake inspection, that way we can see exactly what is going on, and give you an accurate price for any brake work you may need.  So, please if you think there may be an issue with your brakes don’t hesitate to call us.