Archive | Automotive Maintenance

What is your parts and labor warranty?

Customers often ask us what our warranty is on our parts and labor.  We are very proud to say that we offer a 36month/36kmile nationwide warranty on all of our repairs and maintenance.  So, let’s say you’re on a road trip in California, and a belt breaks that we replaced, you just call the 1-800 number on your invoice, and they will set you up with a tow to a shop that will repair it for you, free of charge.  We strive to do what we can to give our customers peace of mind.  We also understand that the darndest things can happen when you least expect them too, and we want you to be covered.

 

Why is my car Squealing?

I had a customer call and ask “Why is my car squealing?”  I told them that it probably had something to do with their serpentine belt.  Sometimes if the tension isn’t right they will start to squeal, if that’s the case we should be able to correct that issue and the noise will go away.  If it isn’t a tension issue, we may need to replace the belt, and possibly the pulley and the tensioner.  We would need to see the vehicle in order to determine what needs to be done.  So if your vehicle is making a squealing noise, give us a call 425-481-1739, and we will get you into the shop, and take care of that annoying squeal!

 

Buying a used car in Woodinville

Do you live in Woodinville and are you planning on buying a used car?  If so, please get a pre-buyer’s inspection done, either at our shop, or another shop you trust.  In the next few month, we are going to be seeing a lot of cars that have been damaged in the Hurricanes down south.  This happens whenever there is a bad storm, the vehicles end up all over the country.  They get detailed and look great, but the damage is there, and you need a professional to look at it, before you purchase it. So please give us a call 425-481-1739 and we will be happy to do the inspection for you!

 

Are you looking for a Fleet Mechanic in Woodinville?

Are you a business looking for a Fleet Mechanic in Woodinville?  If so we would like to invite you to visit our shop and meet us so that we can show you what we can offer you to make the management of your Fleet a snap.  We would love to sit and talk with you so that you can get to know us, and our business philosophy to see if we would be a good business fit for you.  Give us a call and we can set up a time to meet.  Looking forward to speaking with you.

When should I replace my shocks and struts?

When is it time to replace my shocks and struts?  This is a great question…here at Longs we recommend replacing them every 75,000 miles.  I had them replaced on my car not to long ago, and it was amazing, it felt like I was driving a brand new car.  You don’t notice that they are wearing out, because it happens slowly over time.  Did you know that new shocks/struts reduces your braking distance?  They also help in the stability of your vehicle.  So if you haven’t had them replaced and your vehicle has over 75,000 miles, now is a great time to have them replaced.  Why?  Because starting October 1st, it’s Shocktober!!  Which means you buy 3 and get one for free!  So give us a call, 425-481-1739, and we will get you in as soon as possible, and you will feel what it’s like to drive a new car again!

When should I get an alignment?

When customers want to know “when should I get an alignment”?   We ask them these questions:  Is your vehicle pulling to the left or right?  Do you have uneven tire wear? Or is your steering wheel off center?  These are the tell tale signs that your alignment is off and needs to be adjusted.  If you are buying new tires, and your old ones wore unevenly, you should always get and alignment so that your new tires will last longer.  If you hit a curb hard…probably should get it checked.  Tires are an expense, so keeping your car aligned is very important.  We just purchased a new alignment rack that makes doing alignments a snap.  So if you are having any of the symptoms listed above, give us a call, we will get you in and running straight in no time!!

 

Mechanic in Woodinville

Are you looking for a mechanic in Woodinville?  Are you new to the area and want to find a shop that you can work with?  We know that it’s hard to know where to take your vehicle, especially if you are new to the area, so we would like to invite you to come and visit our shop.  We would love to meet you and show you around.  We’ll introduce you to our Mechanics/Technicians, and our Manager.  We will explain our business philosophy, and mission statement.   You will be able to ask us questions, so that you can decide if we are a good fit for you!  Hope to meet you soon!

 

My headlights are foggy!

Are your headlights foggy making it hard to see at night?  This happens to all of us over time.  Depending on where you live it can happen fairly quickly, especially if you are in an area with a lot of dust and or saltwater.  We can take care of this for you and have your headlights looking brand new.  Now that the days are getting shorter, we are driving more in the dark, and we need to be seen, and to see, so anything we can do to make this happen is important.  You won’t believe what a difference a buffed out headlight can make to your visibility.  Give us a call at 425-481-1739 and we will get you into the shop, and have those headlights buffed out in now time.

 

Back to School

Do you have a student that is going back to school?  Are they taking a vehicle with them, across the state, several states, or even the country?  If so, we would like to offer you peace of mind, by performing a FREE vehicle inspection before they leave.  We will check all of the belts, hoses, brakes, exhaust system, A/C system, cooling system, suspension…even the tires.  Having your child drive off to school where you don’t see them every day isn’t easy..I know, but knowing that their vehicle is in good repair, does help give you peace of mind.  Nothing is worse than getting that phone call “Help, I’m broke down”  and it always in the middle of NO where!!  Don’t let that happen to your student, give us a call, and we will get them in ASAP..we will also set up a time for them to come back in next time they are home, so that we can check everything again!!  We don’t want you to ever have to worry about the vehicle they are driving, we will take care of it for you!

 

 

 

Road Trip Inspection

Are you getting ready for that one last road trip of the summer?  If so, let’s get you in here so we can do a FREE Road Trip Inspection.  We want to give you peace of mind, so that you can relax and enjoy your trip, and not have to worry about your vehicle’s health.  We will check all of your belts, hoses, fluids, brakes, suspension, A/C and cooling system.  We will check the strength of your battery, and if needed make sure that your trailer brakes are in good shape.  We will also check your tires, including our spare.  Nothing is worse than getting a flat tire, and then finding out that your spare is flat also.  We will call you if there are any items that should be taken care of before you leave on your trip.  So, give us a call, make an appointment, and be off on your road trip!