Archive | Auto Repair

Is there a AAA repair shop in Woodinville

Are you looking for a AAA repair shop in Woodinville?  Well look no further, because Long’s Car Care Center is the only AAA certified repair facility in town, and we have been for 28 years.  We are very proud of this, as it shows our determination to provide the best service possible to our customers.  We offer a AAA discount, of course.  So if you are looking for a AAA shop, please come on by and meet us, and we will be happy to show you our facility.


How much does a New Headlight Cost?

My headlight is out, how much does a new headlight cost?  I just got a phone call asking this very question today.  It used to be that on almost all vehicles we would just charge for the bulb,which was a couple of dollars and not have to charge any labor at all, because it would take us just a couple of minutes.  Not so much anymore.  I had one vehicle that was over an hour to just change 1 bulb!!!  It appears that some engineers don’t think ahead about how hard it is to do the simplest job when they stack a bunch of stuff behind it.  Also bulbs can be expensive.  I had a customer pull into the shop a couple of years ago with her headlight out.  I called the dealer, and they want $500.00 for 1 bulb.  Thankfully I was able to get it aftermarket for $100.00.  The customer was still shocked at the price, but happy I could save her $400.00.  It’s just not like it used to be, so many variables, and different types of bulbs.  The best thing to do if you have a headlight out is to swing into the shop and let us take a look, that way we will be able to give an accurate price.

How much does it cost to replace a muffler?

I just had a customer call and ask, How much does it cost to replace a muffler?  He was complaining about excessive exhaust noise and he was guessing it was his muffler.  I explained to him that we needed to inspect his exhaust system to find out what was going on.  It could be his muffler, tailpipe, or even his catalytic converter.  Giving him a quote without knowing what exactly the problem was, would not be a good idea.  If you think you are having an issue with your exhaust, please give us a call, we will get you in as soon as possible, and inspect your vehicle, so that we can give you an accurate quote.

How much does it cost to replace my serpentine belt?

How much does it cost to replace my serpentine belt?  Well that depends on why it needs to be replaced.  Is it just old and worn out?  Is is make a squealing noise?  Is it broken?  If it is just old and worn out, we should probably replace the belt, along with tensioner and pulley as they wear out like the belt does.  If it is squealing, why?  Does it need to be tightened up, or replaced?  If it is broken, why did it break, did something seize up, or was it just old?  We need to take into consideration all of these variables, plus the cost of any of these scenarios is going to vary depending on the year, make and model of your vehicle.  If you are having any of these issues, give us a call and we will help you figure out the next best course of action.


Why is my air conditioner blowing warm air?

Every summer this happens, the weather get warm and people turn on their A/C and it blows warm air.  We get phone calls almost daily in the summer asking why is my air conditioner blowing warm air?  There are a couple of things that may be happening.  1.  Most manufacturers recommend servicing your A/C system every 5 years.  Why? Because it is a closed pressurized system, and over time condensation can build up, which will not allow it to blow cold air.  So if you haven’t had it serviced, this is probably the issue.  Servicing is easy..we remove the refrigerant that is in your system, clean it and dry it out, refill with your refrigerant, and away you go, with nice cool air.  2.  You could have a leak..basically we do the same this as we do when we service it, but we pressurize it and check for leaks.  When we locate the leak, we call you with an estimate for the repair.  Once we get your approval, we do the repair, fill your system, and you are good to go, to enjoy a nice warm summer day, with nice cool air inside your vehicle!!  Do yourself a favor, don’t wait till it’s really hot out to see if your A/C is working properly…when it gets really hot we get really busy with A/C repair…you don’t want to have to wait days…check it out now..


What happens when you fail the Washington State Emissions Test?

Ever wonder what happens when you fail the Washington State Emissions Test?  Once you fail you need to make an appointment at a State Certified Emissions Repair Facility, Long’s is certified and has been for 30 years.  You need to bring your paperwork with you to your appointment so that we can sign off on it.  At this point we will diagnose the issues and then let you know what we need to do to correct the issues.  Sometimes these are simple repairs, maybe a sensor is worn out, not an expensive repair.  Sometimes the repairs are costly, and might not fit into your budget at the moment.  If that is the case we work with you so that you can get a waiver from the state and still get your tabs.  To receive a waiver you have to spend $150.00 in diagnostics and/or minor repairs.  Once that is done you take your vehicle and your paperwork back to the testing facility to receive your waiver.  If you choose to do the repair, once we have completed our work, you do the same thing, back to the testing facility, they run the test again, you pass, and off you go to get your tabs.  So if you fail, just give us a call and we will get you in and resolve this issue for you, one way or another.


Emissions Test

Did you fail your Emissions Test?  We are a State Certified Emissions Repair Facility. We can help you with any repairs that are necessary, and/or help you with the waiver process.  Give us a call for an appointment, and don’t forget to bring you paperwork.


Why won’t my engine turn over?

Why won’t my engine turn over? When we get asked this question, which is quite frequently,  we need to ask a few more questions. Is there any sound when you turn the key to start? What sound does it make? Does it just click or is there a grinding sound or is the car just silent?
A few quick checks will determine why an engine that won’t turn over and/or a no start issue.
If you need anything from a battery to a starter or fuel pump, we can service and maintain your vehicle so that you may own it for as many years as you would like.


Wet Floors

Have you noticed that your vehicle is suffering from wet floors, especially on the passenger side?  That could quite possibly mean that your heater core is leaking.  You are going to want to get that looked at sooner rather than later, as the Heater Core is what supplies the heat in your vehicle.  Give us a call, we will get you in as soon as possible, and make sure that you stay nice and warm this winter.


Don’t Drip and Drive

We are proud to be participating in the Don’t Drip and Drive program in our state.  It is being supported by the Washington Department of Ecology.  What this means for you as the customer, is that we will provide you a FREE visual leak inspection, plus if we do find a leak, you get 10% off your leak repairs.  (up to a $50.00 discount). Leaking fluids of any type are not good for your vehicle.  Fluids can get on belts, brake pads, exhaust and really interfere with their performance, which can make for even more costly repairs.   So if you are noticing spots or puddles of some type of fluid or liquid on your driveway or garage floor, come in for your FREE inspection, and let’s stop that Drip!!