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Longs Car Care Center

We don’t say we do quality work… our customers say it, and AAA agrees with them!


 

For the past 28 years, Long’s Car Care Center has been the ONLY AAA approved auto repair shop in Woodinville. We make a promise of guaranteed service to every customer who pulls into our garage.

It’s simple; we’re a family owned business, and we maintain and repair your vehicle as if our own family members were driving it home.

Make the better choice for your vehicle needs!

Long’s Car Care Center offers full service automotive maintenance and repair for your car, truck, or classic vehicle using quality original equipment or equivalent parts and products. Yet it’s our people that really make the difference. All of our technicians are ASE certified.

We take the time to educate our customers on the best maintenance procedures resulting in fewer breakdowns or unexpected repairs. We maintain detailed records of your vehicle’s maintenance history and call you when it’s time for your next scheduled service. When your vehicle experiences a problem we strive to ensure you understand the problem, options for repairs and all associated costs. Plus, we warranty all of our work and parts with the 36 month/36,000 mile warranty!

We back up that promise with our Five-Star Service Philosophy:

  • Fix it Right
  • Deliver on Time
  • Give Accurate Quotes
  • Educate & Inform Customers
  • Guarantee Workmanship

It’s good to be trusted.

For routine maintenance or when something goes wrong, you deserve quality care for your vehicle. At Long’s Car Care Center we really do provide service worth repeating, but don’t take our word for it, check out what our customers have to say.Good to be Trusted

As a locally owned and operated business with a reputation we’ve worked hard to earn in our community, we aim to continually build trust with our customers by treating each and every person who visits our shop fairly and operate our business with integrity.  It is through these actions that our customers choose to keep returning, as well as send their friends and family to Long’s Car Care Center.


Recent Blog Posts

Who sells Lifetime Oil Changes?

Did you know we have a Lifetime Maintenance Club? You are probably wondering what that means. It’s pretty simple and an amazing program. You buy this membership for about the same cost as 4 oil changes on your vehicle. This then gives you free oil changes for the rest of your life. This membership follows you, NOT your vehicle. If by chance you buy a different vehicle, and let’s say it uses synthetic oil, then you would just have to pay the difference in the price of the membership for that vehicle. The only charge is $5.00 each oil change to cover the cost of disposal. This also makes a great gift. If you are interested either give us a call, or drop on by, we would be happy to let you know how much YOUR membership would cost!

Longs 2 2018_web

How come my headlights are so dim?

It’s that time of year when we are all driving in the dark more, and you might notice that your headlights are dim.  One of the main causes of this is the lens becomes cloudy and foggy over time.  This doesn’t allow your headlights to be as bright as they once were.  Years ago this meant having to replace the headlight lens itself, which was costly and time consuming.  Not any more…we can buff the lens so it is as clear a it was when it was brand new!  You want to be able to see and be seen when you are driving in the dark, so if this is an issue with your vehicle, please give us a call, and we will get you in and get those headlights as bright as brand new!!

 

How much do you charge for Diagnostics?

We get asked how much we charge for diagnostics, at least once a day.  The answer?  There is no set price, it is really dependant on how much time it takes to diagnose the issue.  We have a price range of $50.00 to $150.00.  The customer agrees to this, and if for whatever reason it is going to take longer to track the issue down, we call you and get authorization for more time.  It really depends on what the issue is.  If the check engine light is on We will scan it to see what codes are present, and then go from there.  It’s kind of like getting your blood drawn, then analyzed, and then having the Doctor figure out what the cause of the issue it.  This can be as simple as you need more vitamins and drink more fluids, to you have a major issue and need surgery.  It takes time to figure these things out, and that is the time we charge for…simple less of a charge, more difficult and time consuming, a higher charge.  We keep track of our time, and only charge you for what we needed to correctly diagnose the issue.

Should I get my car looked at before the cold weather hits?

It’s always a good idea to have your vehicle inspected when the weather’s going to get cold.  You want to make sure that your cooling system is working properly, to confirm that your coolant is at the right strength and level.  You don’t want that system to freeze and cause damage.  You also want to make sure that your heater is working properly, before it get really cold.  When you bring your vehicle to us for a pre-winter check, we will look at all of these things, including making sure that your defroster is working properly and that your tires are at the proper pressure.  If you need snow tires put on, we can help you that also.  So give us a call, let’s get you in and have your vehicle inspected before the really cold weather arrives.

 

Emissions Repair Near Me

Do you need to have some emissions repair work done?  We have been a State Certified Emissions Repair facility for as long as we can remember.  All of our techs are certified by the state to do this type of repair.  We will be happy to explain how the waiver program works, and what repairs you need to have done to pass the emissions test so that you can recieve your tabs.  Please note that you need to take the test first, even if you KNOW you are going to fail.  The state requires this initial test, and then will allow you take to the second test for free.  Once you fail, just give us a call and we will get you in at your earliest convenience.

When should I have my timing belt replaced?

Do you know when you should have your timing belt replaced?  This is a very important question, and knowing the answer can save you a bundle in car repair.  You can give us a call with the year, make and model of your vehicle, and we can look up when the manufacturer recommends replacing.  This is usually based on Mileage.  Some are at 90k, 100k, 105, 120k.  Some vehicles have what is referred to as an interference engine, if the timing belt breaks on one of these it will more than likely cause catastrophic damage.  Any time a timing belt breaks, it will stop the engine from being able to run, but if it breaks within a interference engine, it will more than likely mean replacing the engine.  So please, give us a call, we will let you know when your timing belt needs to be replaced, we don’t want you to have to endure unnecessary repairs.

Who does digital vehicle inspections in Woodinville?

At Long’s we do digital vehicle inspections, on every vehicle that comes into the shop.  This is a newer process that we started using about 2 years ago.  Doing our inspections digitally allows our mechanics to take pictures of their concerns, so that we can either email or text them to you.  This really speeds up the process of getting your vehicle repaired and back to you in a timely manner.  You no longer have to come down to the shop to look at the issue, it’s right there on your phone or on your computer.  After we inspect your vehicle we will send the whole report to you, and list what issues in their level of importance.  1.  The concern you brought it in for (if there was one) 2.  Any safety related issues.  3.  Maintenance issues, such as fluid exchanges etc.  We then let you decide what you would like us to take care of, and schedule the rest for a future visit.  We want you to be able to keep this vehicle for as long as you want, and to keep it in top running condition for you.

 

Why is my Subaru Running so Rough?

Your Subaru may be running rough because of an engine misfire.  Usually your check engine light will come on when a misfire occurs.  A common issue that we see that is causing the misfre are burnt exhaust valves.  What usually causes a valve to become burnt, worn, or cracked, is excessive heat due to either lack of lubrication or excessive combustion chamber temperature as a result of incorrect fuel mixture.  This usually starts out as a bit of rough running when cold, and this will set a check engine light, wit a cylinder misfire code.  If you are having any of these symptoms?  If so give us a call!  We work on Subarus almost daily, and in fact own one ourselves.  Are mechanics are very well versed in working on them.  So if you are looking for a Subaru Mechanic in Woodinville, give us a call!

 

Subaru mechanic in Woodinville

Auto Mechanic in Woodinville

Are you looking for an auto mechanic in Woodinville?  Well, we would like to meet you.  Long’s Car Care Center has been in Woodinville for over 30 years.  We are family owned and operated.  We work on just about all makes and models, except for some of the high end exotic brands.  Our mechanics are all ASE Certified, plus we are a state licensed emission repair facility.  We treat your vehicles as if they were our own.  All of our inspections are digital, so that we can send them to you either via text or email.  They include pictures and videos, so that you can see what we are seeing.  We invite you to come to the shop and meet us and our staff.  We would be happy to show you around the shop so you can see how we operate.  We hope to meet you soon.

Why is my steering wheel crooked?

“Why is my steering wheel crooked or off center?” When was the last time you had a certified mechanic inspect your suspension for worn parts?  When you bring your vehicle in for any type of service we always inspect your vehicle’s suspension and steering parts.  If everything is fine and there are no parts issues, we would then recommend having an alignment done.  This would straighten out your steering wheel, and also prevent uneven wear on your tires, which would mean replacing them sooner than necessary.  It always very important to get your vehicle aligned after purchasing new tires.  If you have any questions and are in the Woodinville area, please stop by or give us a call at 425-481-1739 and we will be happy to help you.