Uncompromised Quality: Long’s Car Care Center’s Commitment to Excellence
We think you deserve one place that offers it all! Looking for quality car care and a mechanic who genuinely listens? You’ve found your place at Long’s Car Care Center!
For over 30 years in Woodinville, we’ve set the bar high. Under the leadership of Randy Long, we’ve always put our clients’ needs first. This commitment is the heart of our Five-Star Service Philosophy.
From basic oil changes to detailed overhauls, our ASE-certified technicians deliver the best. And being Woodinville’s only AAA-approved auto repair facility for 22 years? It speaks to our dedication.
But we do more than fix cars. As a local, family-owned business, we value building trust with our customers. We take the time to listen, keep thorough records of your car’s history, and remind you about upcoming maintenance needs. Trusting us with your car means one less thing to worry about.
Five-Star Service Philosophy:
- Fix it Right: To us, outstanding service starts by talking with you. By understanding your concerns and thoroughly diagnosing your car, we aim for spot-on solutions right off the bat.
- Deliver On Time: We value your time. We ensure punctuality in our services, and should any hiccups arise, we communicate promptly.
- Give Honest Quotes: Say goodbye to unexpected fees. Our quotes are transparent, based on genuine assessments, keeping you in the loop every step.
- Educate & Inform: At Long’s, we redefine customer service. Not only do we guarantee timely and accurate car repairs at the quoted price, but we also educate you about necessary services and parts, allowing you to make informed decisions about your car care. We maintain detailed records of your vehicle’s repair history, readily accessible at any time, and help you stay ahead with routine maintenance schedules.
- Guarantee Workmanship: Only ASE certified mechanics handle your car here. We stand by our service and parts with a 36-month/36,000 mile warranty.
At the end of the day, our mission is simple: provide unparalleled quality every single time.