Do you know when it is time to replace your brake pads? Every time your vehicle gets pulled in our shop, we check your brakes so that we can let you know the thickness of your brake pads. When your brake pads reach 3mm (which is about the thickness of 3 dimes), it is time to get them replaced. There really is no set “time table” for this, as everyone has different driving habits. People that drive in town with a lot of stop and go traffic are going to wear their brakes out sooner than someone that commutes on the freeway. This is why we inspect them each and every time your vehicle is in. This way we can watch the wear, and give you a heads up when the replacement is getting close. We want to keep you safe and informed.
Author Archive | Michelle Long
Customers often ask us what our warranty is on our parts and labor. We are very proud to say that we offer a 36month/36kmile nationwide warranty on all of our repairs and maintenance. So, let’s say you’re on a road trip in California, and a belt breaks that we replaced, you just call the 1-800 number on your invoice, and they will set you up with a tow to a shop that will repair it for you, free of charge. We strive to do what we can to give our customers peace of mind. We also understand that the darndest things can happen when you least expect them too, and we want you to be covered.
Ever wonder how much it costs to replace your water pump? Give us a call for an appointment and we will make sure that your water pump needs to be replaced. Most of the time we recommend replacing this at the same time as your timing belt, since you will save on labor fees. If your water pump is leaking, you will want to replace it. We will need the year, make and model of your vehicle, to be able to give you an accurate estimate. We can do the estimate at the same time as we are diagnosing your vehicle, if you need to schedule the repair for a different day, we can take of that for you also.
I had a customer call and ask “Why is my car squealing?” I told them that it probably had something to do with their serpentine belt. Sometimes if the tension isn’t right they will start to squeal, if that’s the case we should be able to correct that issue and the noise will go away. If it isn’t a tension issue, we may need to replace the belt, and possibly the pulley and the tensioner. We would need to see the vehicle in order to determine what needs to be done. So if your vehicle is making a squealing noise, give us a call 425-481-1739, and we will get you into the shop, and take care of that annoying squeal!
Do you live in Woodinville and are you planning on buying a used car? If so, please get a pre-buyer’s inspection done, either at our shop, or another shop you trust. In the next few month, we are going to be seeing a lot of cars that have been damaged in the Hurricanes down south. This happens whenever there is a bad storm, the vehicles end up all over the country. They get detailed and look great, but the damage is there, and you need a professional to look at it, before you purchase it. So please give us a call 425-481-1739 and we will be happy to do the inspection for you!
Are your windows stuck up or down, and you are wondering where you can get them fixed? Well, look no further, we can take care of that for you. We will need to remove the door panel, and then determine what part has failed. As soon as we do, we will call you with an estimate for the repair, and also let you know how long we will need your vehicle for. Most of the time the parts are readily available, but with some, it can take a day or so. We will gather all of this information before we call you, so that you will know what to expect. If being without your vehicle is a problem, we do have a loaner car that you are welcome to use at no charge. So, lets get that window working properly before the rain sets in.
Are you a business looking for a Fleet Mechanic in Woodinville? If so we would like to invite you to visit our shop and meet us so that we can show you what we can offer you to make the management of your Fleet a snap. We would love to sit and talk with you so that you can get to know us, and our business philosophy to see if we would be a good business fit for you. Give us a call and we can set up a time to meet. Looking forward to speaking with you.
When is it time to replace my shocks and struts? This is a great question…here at Longs we recommend replacing them every 75,000 miles. I had them replaced on my car not to long ago, and it was amazing, it felt like I was driving a brand new car. You don’t notice that they are wearing out, because it happens slowly over time. Did you know that new shocks/struts reduces your braking distance? They also help in the stability of your vehicle. So if you haven’t had them replaced and your vehicle has over 75,000 miles, now is a great time to have them replaced. Why? Because starting October 1st, it’s Shocktober!! Which means you buy 3 and get one for free! So give us a call, 425-481-1739, and we will get you in as soon as possible, and you will feel what it’s like to drive a new car again!
When customers want to know “when should I get an alignment”? We ask them these questions: Is your vehicle pulling to the left or right? Do you have uneven tire wear? Or is your steering wheel off center? These are the tell tale signs that your alignment is off and needs to be adjusted. If you are buying new tires, and your old ones wore unevenly, you should always get and alignment so that your new tires will last longer. If you hit a curb hard…probably should get it checked. Tires are an expense, so keeping your car aligned is very important. We just purchased a new alignment rack that makes doing alignments a snap. So if you are having any of the symptoms listed above, give us a call, we will get you in and running straight in no time!!
Are you looking for a mechanic in Woodinville? Are you new to the area and want to find a shop that you can work with? We know that it’s hard to know where to take your vehicle, especially if you are new to the area, so we would like to invite you to come and visit our shop. We would love to meet you and show you around. We’ll introduce you to our Mechanics/Technicians, and our Manager. We will explain our business philosophy, and mission statement. You will be able to ask us questions, so that you can decide if we are a good fit for you! Hope to meet you soon!