Author Archive | Michelle Long

Costco

We are so very proud to announce that we are now a part of the Parts and Services program at Costco!!!  Costco wrote us a letter asking if we would be interested in being the one and only Independant shop in our area to represent their program.  After I picked myself up off the floor, I called and said “Of course, we would be delighted.”  What this means is that Costco members can go online, enter their vehicle information, and search for a shop, and in this area we will be the one that pops up.  To have Costco reach out to us, was beyond flattering.  They let me know that they are very particular in their choosing of shops to be part of this program.  They want to make sure that the shops have a good standing in the community, do good business, and have been around for a while.  We went live Monday morning, and within 45 minutes we had our first call.  We couldn’t be happier to have our business associated with a company as great as Costco.

 

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Thank you

I want to start off the month of November by say “Thank-You” to all of our loyal customers.  We so appreciate your business.  The fact that you trust us with the care of your vehicles means the work to us.  We have so many new customers, it is such a joy to meet you and get to know you and your families.  We do this because we love it.  We do this because we truly do care about You and your vehicles.  This is the month of Thanks, so we wanted to be sure that every one of you realized how much we truly appreciate you business, and your friendship!!

 

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Automotive Maintenance and Repair Shop

Why should  we be your automotive maintenance and repair shop?  Well, to start with we have been in business for 30+years.  We are family owned and operated, this shop is our life, it means the world to us, so we treat our customers with honesty, trust and compassion.  We understand that vehicle maintenance and repair can be expensive.  That is why we work with you, to build a maintenance plan, so that hopefully you can forgo costly repairs.  With this plan, you can see what is due when and the cost.  This way there are no surprises and you can financially plan for any of the major maintenance items, such as your timing belt.  We offer a loaner car so that you don’t have to miss work, or if you need to run errands, pick up kids, etc.  Our customers mean the world to us, so we treat them right!!

 

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Alignment

Poor tire alignment can shorten the lifespan of your tires, it can cause uneven wear.  Over time it can affect your steering, cause pulling to one side & vibrations.  Most importantly shorten the life of your tires.  Tires are important, and they are expensive.  So if  you are experiencing any of the symptoms mentioned, or if you have hit something like a curb, etc, please give us a call so that we can get you set up with an appointment, and get your running straight again.

 

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Shocktober

It’s the final week of Shocktober!!  If you need shocks and/or struts for your vehicle now is the time to get them and save some money!!  Buy 3 get the 4th one for FREE!!!  This only happens once a year, and time is running out.  So if you have over 75,000 miles on your vehicle, and you haven’t had them replaced..give us a call, we will get you in before the sale is over.

 

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Serpentine Belt

As  your serpentine belt age it can become cracked or develop glazing from age and heat. Serpentine belts run your alternator, power steering pump, air conditioning compressor, and in some instances your water pump. If this belt fails then everything it runs fails also. This will leave you without power steering, without a charge to the battery, and without coolant circulation which can overheat and damage the engine.  We check the health of your belt every time we see your vehicle.  We want to make sure that it is in good shape, so that you will not get stranded.
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Emissions

Did you fail your Emissions test?  If so we are a certified emissions repair facility.  Call for an appointment, and don’t forget to bring the paperwork from the emissions test facility.  We need to have that to sign off on, plus you will need to take our receipt back to the test facility to be able to get your tabs.  Whatever you choose to do, either have your vehicle repaired, or get a waiver we can help you out.

 

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Air Filter

Sometimes a vehicle’s air filter just doesn’t get the respect that it deserves.  This filter is an important part of the vehicle’s intake system. It allows the engine to breathe without the threat of contamination.
Your engine needs a precise mixture of fuel and air in order to run efficiently.   The air enters the system through the air filter, which catches the dirt and other foreign particles, preventing them from entering the system and possibly damaging your engine. Changing your filter on a regular basis can have a significant impact on the engine life and performance.  Depending on where you live this could changing it out twice a year.  Everytime we see your vehicle we check on the health of your air filter, we want to make sure that it stays clean, so you  engine can run it’s best.

 

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Parent

Are you the Parent of a young driver?  If so, please heed this little piece of advice.  At least every 6-8 weeks, drive the vehicle that your young driver is using, for a couple of reasons.  First, they love their freedom, and driving their vehicle, they don’t want to give it up for even 2 seconds, so they tend to ignore noises, check engine lights, etc, because they know this means, that they might have to be without their vehicle for a few hours.  Secondly, being a seasoned driver, you are going to notice things, that a newer driver wouldn’t realize could be a problem, like vibration when braking, little things like that, that they may think are normal.  I know this from experience, my daughter, who was raised in this industry, came home from college a few years back, I thought that her car sounded a bit louder than normal, so I asked her about it, and she said, “Nope everything is fine.”  The next morning as I am pulling out of our driveway, I look over and low and behold, there is her car, with the whole muffler missing.  This is when I realized she didn’t notice it, because of her music being played so loud.  She had NO idea!!  After that I would routinely check on her car, educating her on the importance of things I just assumed that she knew.  Now her friends all come to me with car questions, so much so, I have threatened to rename the shop “Mom’s Garage”.

 

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Almost Over

Shocktober is almost over.  Just two remaining to buy 3 and get the 4th one FREE.  So if you haven’t replaced your shock and/or struts and you have over 75,000 miles on your vehicle now is a great time to save some money, and to get a better ride from your vehicle.  We love replacing shocks and struts, it’s really the only repair that we do that you FEEL when you leave.  Shocks and Struts wear out slowly over time, so you don’t even realize how bouncy the ride is, or that it is taking you longer to stop.  These are things that you will notice the minute you drive away after having them replace.  Give us a call for an appointment so that we can get you in before Shocktober is over!!

 

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