At Long’s we do digital vehicle inspections, on every vehicle that comes into the shop. This is a newer process that we started using about 2 years ago. Doing our inspections digitally allows our mechanics to take pictures of their concerns, so that we can either email or text them to you. This really speeds up the process of getting your vehicle repaired and back to you in a timely manner. You no longer have to come down to the shop to look at the issue, it’s right there on your phone or on your computer. After we inspect your vehicle we will send the whole report to you, and list what issues in their level of importance. 1. The concern you brought it in for (if there was one) 2. Any safety related issues. 3. Maintenance issues, such as fluid exchanges etc. We then let you decide what you would like us to take care of, and schedule the rest for a future visit. We want you to be able to keep this vehicle for as long as you want, and to keep it in top running condition for you.